Last Updated Date: July 20,2026
Effective Date: August 19,2026
Terms of Service
Welcome to use CamScanner, which is provided by INTSIG Information Co., Ltd. and its affiliates (collectively, “we”). The following terms and conditions (hereinafter referred to as this “Agreement”) constitute a valid, legally binding agreement made between you or the entity you represent (collectively, “you”) and us. This Agreement stipulates your legal rights and responsibilities when you use CamScanner’s websites and applications, so please review this Agreement carefully before you use Our Services.
You may use Our Services only if you agree to form this binding agreement with us and are not a person barred from receiving services under the laws of the applicable jurisdiction. If you are considered a minor in your jurisdiction, you may use Our Services only with the consent and under the supervision of your parent or legal guardian, and such parent or legal guardian shall agree to be bound by these terms.
“CamScanner” or “Service” means the mobile applications, websites, software and related services for document scanning and management that are operated and provided to you by INTSIG Information Co., Ltd. and its affiliates. For the avoidance of doubt, the “Service” above does not include any content or services provided by third parties.
“Individual User” means a user who registers a CamScanner account through a mobile phone number or email address, or who logs in to CamScanner via a third-party account authorized by CamScanner, and who has not joined any CamScanner enterprise organization or does not use the CamScanner Service as the end user of an enterprise organization.
“Enterprise Customer” means a company, partnership, government agency or other organizational entity that enters into this Agreement with us and purchases and manages a CamScanner enterprise subscription.
“End User” means a natural person authorized by an Enterprise Customer to use its enterprise account or enterprise subscription, including but not limited to the Enterprise Customer’s employees, contractors, outsourced personnel and other persons expressly authorized by the Enterprise Customer.
“Administrator Account” means an account with administrative privileges designated by the Enterprise Customer, through which the administrator may, on behalf of the Enterprise Customer, configure the Service, allocate licenses, manage End User accounts and review usage data.
“Account” means the account you create when using the CamScanner Service for the purpose of identity verification and access to relevant features and services.
“Account Country/Region” means the country/region associated with your initial account registration.
“Enterprise Content” means any information, files, images or other materials that an Enterprise Customer and its End Users actively upload, submit or transmit in the course of using the CamScanner Service, and that we process, store or host through the Service in accordance with the Enterprise Customer’s instructions.
“Your Content” means any information, files, images or other materials that you actively upload, submit, transmit or generate in the course of using the CamScanner Service, and that we process, store or host through the Service in accordance with your instructions.
“Third-Party Services” means products, services, websites, software, applications or related features that are provided, operated or controlled by independent third parties and are not provided by CamScanner or its affiliates, which you may access, link to, use or interact with through the CamScanner Service.
“API” means an application programming interface.
“Order” or “Purchase Order” means the written or electronic purchase agreement reached between an Enterprise Customer and us regarding a service subscription, including the service specifications, number of licenses, subscription term and applicable fees.
You may register and access CamScanner by: (1) registering a CamScanner account using a personal mobile phone number or email address; or (2) authorizing login to CamScanner using another third-party application account recognized by CamScanner.
Certain features of CamScanner you use may need you to create an account. When you create your account, you must provide accurate and up-to-date information. It is important that you maintain and promptly update your details and any other information you provide to us, to keep such information current and complete.
When you create an account or use the Service, you agree to be bound by these terms and represent that you have reached the age of legal majority in your jurisdiction; or, if you have not reached the age of legal majority, that you have obtained the consent of your parent or legal guardian, who agrees on your behalf to be bound by these terms. If you are unsure whether you have reached the age of legal majority in your jurisdiction, or if you have any questions about these terms, please consult your parent or legal guardian before using the Service. If you are the parent or legal guardian of a minor, you agree to be bound by these terms together with the minor and to be responsible for all of the minor’s use of the account or the Service, including but not limited to any purchases made.
An Enterprise Customer must register and manage the enterprise edition of the Service through a designated Administrator Account. The holder of the Administrator Account is deemed to act on behalf of the Enterprise Customer, all of its actions within the Service are deemed to be the actions of the Enterprise Customer, and the Enterprise Customer bears corresponding legal liability for all actions of the Administrator Account holder.
An Enterprise Customer may allocate and grant access to the Service to End Users based on the number of licenses it has purchased. The Enterprise Customer shall:
(a) ensure that access to the Service is authorized only for End Users who meet the requirements of this Agreement;
(b) inform each End User of, and require each End User to comply with, the relevant provisions of this Agreement;
(c) be responsible for managing the confidentiality and security of End Users’ account credentials (including usernames and passwords);
(d) promptly revoke an End User’s access rights when the End User leaves, changes position, or no longer requires access;
(e) prohibit End Users from sharing account credentials or transferring access rights to unauthorized third parties; and
(f) ensure that its End Users meet the minimum age requirement of their jurisdiction. The Enterprise Customer must not authorize any person below such age to access the Service as an End User.
The Enterprise Customer is fully responsible for the use of the Service by all of its End Users, including but not limited to:
(a) any violation by an End User shall be deemed a violation by the Enterprise Customer, and the Enterprise Customer shall bear corresponding legal liability;
(b) any content uploaded, produced, shared, transmitted or otherwise made available by an End User through its account shall be deemed an act authorized by the Enterprise Customer, and the Enterprise Customer is responsible for such content and its consequences; and
(c) if an Enterprise Customer’s account is subject to unauthorized access, the Enterprise Customer shall notify us immediately and shall be responsible for any unauthorized use occurring prior to such notice.
For personal accounts, it is important that you keep your account and password confidential and that you do not disclose or share it to any third party. You may not share your account and password in any way or with anyone. You shall be fully responsible for all actions under your account, and any information uploaded, produced, shared or any actions taken through your account shall be considered as your own actions.
For enterprise accounts, the Enterprise Customer must safeguard the credentials of the Administrator Account and all End User accounts, and must not disclose or share them with unauthorized third parties. The Enterprise Customer must promptly report to us any suspected unauthorized access or security vulnerability.
Subject to the terms and conditions of this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use Our Services, for so long as you are not barred from receiving Our Services under the laws applicable to you, until you delete your account voluntarily or until we delete your account pursuant to this Agreement.
You are prohibited from and may not attempt to use Our Service for any illegal purpose or in violation of any applicable law. When using the Service, you are strictly prohibited from engaging in the following conduct:
(a) circumventing, bypassing or defeating any technical protection measures established in the software or the Service (for example, breaking through access restrictions on paid features);
(b)disassembling, decompiling, decrypting, hacking, emulating, exploiting or reverse-engineering the software or the Service (including but not limited to any underlying algorithms or the OCR recognition engine), except, and solely to the extent, expressly and mandatorily permitted by applicable law;
(c) forcibly separating the internal components of the software or the Service for use in other programs or on different devices;
(d) publishing, copying, renting, leasing, selling, distributing or lending the software or the Service, unless expressly authorized in writing by CamScanner;
(e) transferring the software, any software license, or the rights to access or use the Service (including premium subscription accounts and benefits);
(f) using the Service in any manner that may interfere with others’ normal use, or attempting to gain unauthorized access to any of our servers, underlying data, other persons’ accounts or network systems;
(g) forcibly accessing the Service or modifying the official client of the software through unauthorized third-party applications, plug-ins, add-ons or unofficial API interfaces;
(h) for enterprise users, allocating access to the Service to additional users in excess of the number of licenses or the scope of use agreed in the Purchase Order;
(i) you may not subcontract any of your obligations under this Agreement, or subcontract, transfer, assign, or sub-license any of your rights under this Agreement; and
(j) any other conduct that seriously infringes our lawful rights.
You hereby represent, warrant, and undertake to us that:
(a) you possess any and all necessary rights and authorizations to enter into this Agreement, and that the conclusion and performance of this Agreement does not violate any agreement signed by and between you and a third party, or infringe upon any third-party rights, nor violate any applicable laws and regulations;
(b) your use of Our Services will not: (i) violate any applicable laws, regulations, policies, common industry practices, or pertinent provisions, guidelines or common practices in the relevant jurisdictions; and (ii) infringe upon ours or any third party’s legal rights (including but not limited to the right of privacy, intellectual property rights, right of reputation, right of portrait, and trade secrets);
(c) the Enterprise Customer has obtained the authorization of all End Users and has required End Users to comply with the provisions of this Agreement; and
(d) the Enterprise Customer will continuously perform its responsibility to supervise and manage the conduct of End Users.
If you breach any of the representations, warranties, covenants, or undertakings in this Agreement, we may (upon our reasonable judgment at our sole discretion, and without prejudice to any other of its rights or remedies in this Agreement or those provided by law) do any or all of the following: (i) stop providing relevant services to you; (ii) suspend the performance of its obligations under this Agreement; and/or (iii) unilaterally suspend or terminate this Agreement. You shall be liable for any and all losses incurred therefrom upon you.
We reserve the right at any time and from time to time to modify, discontinue, temporarily or permanently, Our Services, or any portion thereof, with or without notice. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of Our Services or any portion thereof.
Our Services allow you to create, store or share Your Content, or receive content from others. We do not claim ownership of Your Content. You shall be the lawful owner of and/or lawfully entitled to use and process Your Content, and you retain any copyright and other proprietary rights that you may hold in Your Content that you upload, but you are also responsible for Your Content.
In order to provide the Service to you, protect system security and improve our products, you hereby grant us a royalty-free, transferable, sub-licensable, worldwide intellectual property license to process, reproduce, retain, transmit, format and display Your Content to the extent necessary to provide the Service.
When you use the Service to share content with others, you understand and agree that recipients may use, save, copy or display Your Content worldwide without paying any compensation. If you do not agree to this risk, please do not use the sharing feature.
You warrant that Your Content does not violate any applicable law and does not infringe the lawful rights and interests of any third party (including privacy rights and intellectual property rights). We reserve the right to immediately remove such content or restrict your access to the Service if any of Your Content is found to be in violation of this Agreement or applicable law.
Any free features or services we provide to you are only part of the current service arrangement, and shall not be construed as a waiver of our right to charge fees, adjust fee standards or set payment conditions for the relevant services in the future.
We may charge fees for certain features and services provided, with specific details subject to the information publicly announced by us at that time. You shall pay the relevant fees according to the billing standards and methods published by us if you use the charged services.
The subscription fee for the Service and any other charges incurred (such as taxes and transaction fees) will be charged to your selected payment method on the calendar day corresponding to the date you first paid for the Service, in accordance with the billing cycle you actively choose (including but not limited to monthly, quarterly, or annual cycles, if you select the automatic renewal option). After you complete a subscription, you may choose to pre-authorize your payment method in order to pay subsequent subscription fees.
For functions that are currently not charged, we reserve the right to unilaterally change the content, service period, and service standards of the currently non-charged services based on actual circumstances, and you understand and accept such changes.
Prior to any modifications, changes, or the initiation of fees, we will issue notifications or announcements on the relevant service pages. If you refuse to pay, you will not be able to continue using the charged features within the service.
You may convert your account to a membership account by paying the corresponding subscription fee. From the date your account becomes a membership account, if you actively select automatic renewal, we will automatically charge you on each periodic renewal date until you cancel. You shall bear all applicable taxes, and we will charge you taxes where necessary. Some countries have mandatory local laws relating to your cancellation rights, in which case those laws shall prevail. If your method of payment is declined, we may suspend the charged services you enjoy and will reactivate such service once you have settled the outstanding amount.
We may change the actual fee for renewing your service to reflect factors such as adjustments to our products, business changes or changes in economic conditions. Prior to any modification, change or initiation of fees, we will, as required by the laws of your jurisdiction, make an announcement on the relevant service page or send a notice to the email address associated with your account, and you will have the opportunity to cancel your subscription before the new fee takes effect, within the period specified in the announcement or notice. If you cancel your subscription, you will not be able to continue using the charged features within the service.
Subscription plans may be offered by us directly or in partnership with select third parties. We are not responsible for any products or services provided by such third parties. Please be aware that different subscription plans may have additional terms, such as special offers, and these are disclosed to you upon sign-up or through other communications.
Cancellation timing: You can cancel your subscription at any time. To avoid being charged for the next billing cycle, you must complete the cancellation at least 24 hours before the end of the current subscription period.
Service retention and refunds: After you cancel, you will continue to have access to the membership services until the end of your current paid-up cycle. Except as otherwise mandatorily required by applicable law, all fees paid are non-refundable, and we do not issue partial refunds or credits for unused service periods.
Special note for EU users: You understand and agree that the CamScanner-related services you purchase online constitute digital content delivered immediately. When you click purchase/checkout, you expressly consent to our immediate provision of such digital content to you, and you acknowledge that, once delivery of the service has begun, you will lose the 14-day right of withdrawal granted to you under EU consumer protection law.
Third-party platform subscriptions: Our services may be subscribed to through third-party platforms; subscriptions purchased through third-party app stores (such as the Apple App Store or Google Play, subject to the on-page prompts and the platform you select) are subject to the rules of those platforms. If you subscribed through a third-party platform, you may need to terminate the subscription service through that third party. The method of terminating the subscription varies depending on the third-party platform you selected; for example, you may switch off “auto-renew” in your third-party account settings, but the specific method is subject to the rules of the third-party platform.
Non-consumer. The Enterprise Customer confirms that it purchases CamScanner for commercial or professional purposes and does not constitute a “consumer” under applicable law, and therefore does not enjoy consumer protection rights under applicable law, including but not limited to any statutory right of withdrawal without cause. For enterprise users using a Purchase Order, please refer specifically to the Purchase Order.
We may calculate the taxes payable by the Enterprise Customer based on the billing information provided by the Enterprise Customer at the time of purchase. The Enterprise Customer is responsible for all fees associated with its use of the purchased services (for example, data fees and currency conversion settlement fees). The Enterprise Customer will pay fees in the currency quoted by us at the time of purchase. We reserve the right to change the eligible currencies at any time, except where not permitted by applicable law.
The subscription fees for the Service and any other fees arising therefrom (such as taxes and transaction fees) are subject to the Purchase Order confirmed by both parties or as displayed on the product page. After the service expires, if renewal is not completed, the relevant service benefits will automatically terminate.
We reserve the right to change prices at any time; however, if we have provided a specific term and fee for the Enterprise Customer’s use of the Service, we agree that such fee will remain valid during that term. After the service term expires, if the Enterprise Customer wishes to continue using the Service, the renewal fee will be subject to the latest price standards in effect at that time.
The prices of the services we offer may vary across different countries/regions worldwide. The price applicable to you when you purchase a subscription or service will be based strictly on your Account Country/Region.
You are strictly prohibited from using any technical means to disguise your true location in order to circumvent geographic restrictions or to obtain regional discounted pricing that does not apply to your true location.
We reserve the right to verify your true geographic location at any time through your IP address, device information or payment information. If we reasonably suspect that you have used circumvention means to obtain an improperly low price, we have the right to: (a) immediately suspend or permanently terminate your account; and (b) cancel the subscription service you obtained by fraudulent means.
We are the lawful owners of and/or lawfully entitled to use any and all the intellectual property rights (including but not limited to trademarks, copyrights and patents) to our brand and our Software (collectively, “Our Content”). You may use Our Content and/or our intellectual properties only if you have obtained prior express written consent from us. Without prior express written consent from us, you may not, and shall not assist any third party to: (a) use, reproduce, publish, release, copy, modify, forward, translate, spread, or distribute any Our Content or any part thereof; or (b) lease, lend, sell, sub-license, transfer, or otherwise dispose of any Our Content or any part thereof, or any of your rights relating to Our Content.
You may not, and shall not assist or encourage any third party to, reproduce, reverse engineer, decompile, disassemble, or create any derivative works from our Software, unless otherwise expressly approved by us in writing.
This Agreement does not transfer any intellectual property rights nor give either Party the rights in the intellectual property of the other Party unless otherwise stated in writing.
The Service may contain links to, or access to, products, services, websites, content or applications provided by independent third parties (i.e., “Third-Party Services”). You may access, search for, use or interact with such Third-Party Services through the Service. Third-Party Services are operated independently by their respective providers. Such third parties may apply separate terms and privacy policies to their services. Before using the relevant Third-Party Services, you should read and decide whether to accept such terms and policies on your own. Unless otherwise provided by applicable law or expressly stated in the Service, we are not responsible for the content, functionality, security, availability of Third-Party Services or the way they handle your data. Any loss or dispute arising from your use of Third-Party Services shall be resolved between you and the relevant third-party service provider.
Under no circumstances shall we, our directors, officers, employees or agents be liable to you or any other party for indirect, consequential, special, incidental, punitive, or exemplary damages of any kind (including lost revenues or profits or loss of business) resulting from this Agreement, or from the furnishing, performance, installation, or use of Our Service, whether due to a breach of contract, breach of warranty, our negligence, or the negligence of any other party, even if we are advised beforehand of the possibility of such damages.
The Service, Third-Party Applications, or the materials or products provided through the Service may from time to time be unavailable, may be offered for a limited time, or may vary depending on your region or device.
To the maximum extent permitted by law, except for (A) a party’s gross negligence or willful misconduct, (B) a party’s indemnification obligations under this Agreement, or (C) your payment obligations, the total liability of either party under this Agreement shall not exceed the total amount you paid to us in the twelve (12) months preceding the event giving rise to liability. The foregoing limitation applies even if any limited remedy fails of its essential purpose.
We do not provide any explicit or implicit representations or warranties in respect of Our Service, including but not limited to merchantability, fitness for a particular purpose, accuracy, and non-infringement.
To the maximum extent permitted by law, you understand and expressly agree that Our Service is provided on an “as-is” and “as available” basis, without any warranties or conditions of any kind, whether oral or written, express or implied. We expressly disclaim any implied warranties or conditions, including but not limited to implied warranties or conditions of merchantability, fitness for a particular purpose and non-infringement.
In order to provide you with Our Services, we will collect and process your personal data in accordance with the CamScanner Privacy Policy. Please read the CamScanner Privacy Policy carefully.
You own the files and other business data that you scan, upload, extract or store through the Service (i.e., “Your Content”). We act solely as a technical service provider and perform automated processing of your user content (including but not limited to cloud storage, image processing, text extraction and synchronization).
You represent and warrant that you have full and lawful rights to upload and process Your Content, and that such content does not violate applicable law and does not infringe the lawful rights and interests of any third party (including but not limited to intellectual property rights and privacy rights). In particular, where your scans contain the personal information of third parties (for example, the contact details on another person’s business card), you are responsible for ensuring that you have a lawful basis to process such data.
This Agreement will apply to your use of Our Service until your access to Our Service is terminated by either you or us. You can stop using our services at any time and you can terminate this Agreement by deleting your account.
We may suspend or terminate your access to Our Services:
(a) if we undertake maintenance or support of Our Services;
(b) to make changes to Our Service as notified by us to you;
(c) if we reasonably believe that you have breached this Agreement;
(d) if your use of Our Service creates risk for us or for other users of Our Service, gives rise to a threat of potential third party claims against us or is potentially damaging to our reputation; and
(e) if such suspension or termination is required due to applicable laws.
If we suspend your access to any or all of Our Service then, to the extent permitted by applicable laws and regulations in your jurisdiction, you remain responsible for all fees accrued through the date of suspension (if any, including where the fees were incurred before suspension date but performance of the relevant obligations were after the suspension date).
If your access to Our Service is terminated (in whole or in part) by you or us, you agree that:
(a) all of your rights under this Agreement will terminate; and
(b) you remain responsible for all fees accrued through the date of termination (if any, including where the fees were incurred before termination date but performance of the relevant obligations were after the termination date).
Neither Party shall be deemed to be in breach of, or liable under, this Agreement for any delay or failure to perform its obligations under this Agreement (other than the obligation to pay any fees due) as a result of an event beyond its reasonable control. For the purposes of this Agreement, a “Force Majeure Event” includes but is not limited to: (1) acts of God, earthquakes, floods, fires, epidemics or other natural disasters; (2) acts of government, war, terrorist activities, riots or strikes; and (3) interruption or failure of the internet or telecommunications infrastructure, downtime of third-party cloud service providers’ systems, serious cyberattacks, malware intrusions or other cybersecurity incidents beyond our control. The affected Party shall use commercially reasonable efforts to mitigate the impact of such event on the Service.
We may make changes to this Agreement (and any applicable Additional Terms) over time (for example, to reflect technical improvements and changes to Our Service, or to comply with applicable laws and regulations (for example, to reflect applicable consumer rights)), so please come back and review this Agreement regularly.
If we change this Agreement, we will (where reasonably practicable) notify you (on this page or the relevant page for the relevant additional terms, by direct communication to you, or other means), a reasonable period prior to such changes becoming effective so that you can review it. You are free to decide whether to accept the updated terms or to stop using Our Services. If you do not agree to the modified terms, you have the right to terminate this Agreement by deleting your account before the changes take effect, or, if you are a parent or guardian, to help your minor child close their account. Your continued use of Our Services after the effectiveness of that update will be deemed to represent your agreement with, and consent to be bound by, the revised Agreement.
If your country has laws that require agreements to be governed by the local laws of the consumer’s country, this Agreement is governed by the applicable laws and regulations of your country’s jurisdiction mandate. For example:
(a) If you are a user in the United States, the laws of the state where you live govern all claims, regardless of conflict of law principles, except that the Federal Arbitration Act governs all provisions relating to arbitration. You and we irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts of California, for all disputes arising out of or relating to these Terms that are heard in court (excluding arbitration). Each of the parties hereto irrevocably waives any and all right to trial by jury or to participate in a class action in any legal proceeding arising out of or relating to this Agreement.
(b) If you reside in the European Union and are a “consumer” as defined under the EU Directive 83/2011/EU, any dispute, controversy or claim (whether in contract, tort or otherwise) between us and you, arising out of, relating to, or in connection with this Agreement will be referred to and finally resolved by the court of your place of residence or domicile. You can also file a dispute to an alternative dispute resolution (ADR) body. You can find the ADR bodies through the following link: https://consumer-redress.ec.europa.eu/list-alternative-dispute-resolution-adr-bodies_en.
(c) If you are a user in Australia, nothing in this Agreement is intended to exclude, restrict, or modify any consumer rights under the Competition and Consumer Act 2010 (Cth) (CCA) or any other legislation which may not be excluded, restricted, or modified by agreement. If the CCA or any other legislation implies a condition, warranty, or term into this Agreement or provides statutory guarantees in connection with this Agreement, in respect of goods or services supplied (if any), our liability for breach of such a condition, warranty, other term or guarantee is limited (at our election), to the extent it is able to do so: (A) in the case of supply of goods, us doing any one or more of the following: (1) replacing the goods or supplying equivalent goods; (2) repairing the goods; (3) paying the cost of replacing the goods or of acquiring equivalent goods; and (4) paying the cost of having the goods repaired; or (B) in the case of supply of services, our doing either or both of the following: (1) supplying the services again; and (2) paying the cost of having the services supplied again.
Otherwise, this Agreement and any dispute or claim arising out of or in connection with this Agreement will be governed by the law of the place where we are based; and any dispute, controversy or claim (whether in contract, tort or otherwise) arising out of, relating to, or in connection with this Agreement, including its existence, validity, interpretation, performance, breach or termination, will be litigated in the courts of the place where we are based.
To the extent permitted by applicable law, the Enterprise Customer confirms that it is not a consumer. This Agreement and any dispute or claim (whether in contract, tort or otherwise) arising out of or in connection with this Agreement shall be governed by the laws of the People’s Republic of China (without regard to its conflict-of-laws rules) and shall be submitted to the exclusive jurisdiction of the competent court at the domicile of INTSIG Information Technology Co., Ltd.
We may send notices to you on matters under this Agreement via page announcements. On material matters, we may do so via the e-mail address or phone number you provided to us when you created your account; this is why you must ensure that your information is accurate, complete and up-to-date.
This Agreement constitutes the entire legal agreement between you and us and governs your use of Our Services and completely supersedes any prior agreements between you and us in relation to Our Services.
If any court of law having the jurisdiction to decide on this matter rules that any provision of this Agreement is invalid, then that provision will be removed from this Agreement without affecting the rest of this Agreement. The remaining provisions of this Agreement will continue to be valid, legally binding and enforceable upon you and us to the maximum extent permitted by applicable laws.
Unless stated otherwise in this Agreement, neither Party will be treated as having waived any rights by not exercising (or delaying the exercise of) any rights under this Agreement.
The titles in this Agreement are for the sake of convenience only, and do not have any legal and agreement effect.
If you have any questions or concerns about this Agreement or if you want to exercise your rights, please contact us via email at [email protected].